Express Logistics Group - Privacy Policy

Last Revised: 07-02-2025

Express Logistics Group LLC (“ELG,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website at https://www.elgpww.com, communicate with our team, or engage in business with us—including by SMS (text messaging).

1. What Information We Collect

We may collect the following types of personal information:

Name, company name, and contact details (phone, email)
Carrier and driver contact information
Communication data, including SMS message content
IP address and browser/device identifiers when visiting our website
Employment-related information (e.g. resumes for job applications)

We do not knowingly collect sensitive data such as social security numbers, credit card information, or medical data through our website.

2. How We Use Personal Information

We use your personal information to:

Coordinate shipments and provide logistics services
Communicate with you via phone, email, or SMS
Send time-sensitive updates related to freight, appointments, or paperwork
Improve our website and operations
Comply with legal obligations

We do not use your personal information for marketing unless you explicitly opt in.

3. SMS Communications

If you are a driver or dispatcher, we may contact you by SMS to coordinate freight. This includes:

Pickup and delivery times
ETAs and status updates
Lumper payments or documentation requests

By signing a rate confirmation or broker-carrier agreement, you agree to receive operational SMS messages from ELG.

Message frequency may vary
Message and data rates may apply
To opt out, reply STOP
For assistance, reply HELP or visit https://www.elgpww.com

SMS consent is not shared with third parties.

4. Sharing of Information

We do not sell or rent your personal information. We only share data with:

Service providers we use to run our operations (e.g., texting, document management)
Government entities as required by law
Other third parties only with your explicit consent

5. How We Protect Your Data

We use administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we make every effort to prevent unauthorized access or misuse.

6. Your Rights and Choices

You have the right to:

Access the information we have on file
Request deletion of your personal information
Opt out of SMS or other communications

To make a request, email us at info@elgpww.com or call 630-912-5387.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. If we make material changes, we will update the “Last Revised” date at the top of the page. Continued use of our services after changes constitutes acceptance of the new policy.

9. Contact Us

For questions or to submit a privacy-related request:

Email: info@elgpww.com
Phone: 630-912-5387
Website: https://www.elgpww.com

By engaging with Express Logistics Group LLC ("ELG") via SMS/text message, you agree to these SMS Terms:

Message types include load updates, ETA requests, appointment confirmations, delivery instructions, lumper payment follow-ups, and shipment coordination.
Messages are sent only to carriers, drivers, and dispatchers with whom ELG has a contractual business relationship.
Message frequency may vary.
Message and data rates may apply.
You can opt out anytime by replying STOP.
For help, reply HELP or visit https://www.elgpww.com.
SMS consent is not shared with third parties.

Consent to receive SMS messages is established when a driver or dispatcher signs a rate confirmation or carrier agreement with ELG.

If you do not agree to these terms, do not engage with our text message services.

For assistance, contact info@elgpww.com or call 630-912-5387.

CONTACT US

CINCINNATI CHICAGO TAMPA

630-912-5387